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Recorded TV
I have multiple Moxi devices (HD DVRs and/or Mates) connected to the same
Home Network. Recorded content from one HD DVR is not displaying in the
Recorded TV folder of one or more other Moxi devices. What could be the problem?
In order for one Moxi device to see Recorded TV content from other Moxi devices on a Home
Network, both devices must be powered on and have an active connection to the Home Network.
On all relevant Moxi devices, go to Diagnostics in Settings to check their Network Status. If the
status shows ―Unavailable‖ or ―No Link‖, refer to Section 4: Problems with Home Networking in
this document for solutions.
If the devices are powered on and have a link to the Home Network, reboot them to ensure their
software is in a valid state.
Playback of shared video between my multi-room Moxi devices is poor. What could
be the problem?
The available bandwidth of the Home Network will affect multi-room performance. There are two
options in the Moxi Menu to check the speed of your Home Network:
Navigate to the top card of any Moxi HD DVR in Media Link. Press the info button on the
remote. Select the check connectivity option from the info paddle and then select next.
The resulting page shows the IP of the device and Bandwidth statistics. It may display
―updating‖ until the speed is determined. Consult the Home Network connection
recommendations in Section 4 of this document to verify your Home Network speed and
configuration meets recommendations for optimum performance.
While watching streamed content, if there is choppy video, an onscreen indictor may
appear advising that the problem can be fixed by increasing the speed of the Home
Network.
Photos
I can’t figure out how to connect my camera to the Moxi DVR to view my personal
photos.
There is no mechanism for connecting a camera or an external storage device directly to the Moxi
HD DVR to view photos. If you are connected to your home network, photos on your computer can
be viewed from your TV using Media Link. Also, personal photos uploaded to a Flickr account can
be viewed through Moxi. Just link your Flickr account to your Moxi account. Go to My Moxi
Features in your account at moxi.com and enter you Flickr account information.
I cannot see my personal photos from Flickr.
Check your home network and your Internet connections. (See Problems with Home Networking.)
Check with Flickr to make sure your membership is still valid. Also make sure that you entered the
correct Flickr account information in your Moxi account when you linked your Flickr account to
Moxi.
I cannot see photos from some Flickr “users” that are linked to my Moxi account.
Verify that you selected the correct Flickr user in your Moxi account. Note that only publicly-
shared photos for that user will appear in Photos on the Moxi Menu.
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